International Association of Outsourcing Professionals Chapter Updates
I was delighted with today’s turnout for the third IAOP legal outsourcing chapter webinar. We had approximately 90 registrants for the webinar and it is clear that the chapter is growing from strength to strength. I invite my readers who have not yet attended a webinar to do so. Thank you also to Patrick Hatfield and Tariq Hafeez for their thought provoking presentations. Subjects for discussion in upcoming webinars will include a detailed analysis of the USPTO Foreign Filing License Notice and the impact of the recent ABA Opinion. I also invite my readership to suggest future webinar discussion topics. If we’re going to keep the Chapter fresh, up to date and informative, I do need ongoing input to the faculty from others.
On a separate point I also attended last night’s IAOP San Francisco Chapter meeting hosted and chaired by Stephen Johnson of Kirkland and Ellis LLP. The panel discussed Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and its impact on outsourcing for both healthcare and non-healthcare companies. Eminent panel speakers in the outsourcing field included Devin Gensch and Christopher Long from Blue Shield of California and Rajib Arjun and Preetham Peter from PricewaterhouseCoopers. HIPAA governs the collection, use and disclosure of protected health information (“PHI”) by covered entities and also provides stipulations as to how covered entities must secure minimum contract terms with third parties who handle PHI on their behalf.
The LPO industry has to a certain extent mimicked the checks and balances associated with both HIPAA compliance and other relevant health information related laws including, Gramm-Leach-Bliley, and the California Medical Information Act. Often times I criticize LPOs for simply picking up the baton of the BPO and ITO worlds. However, given that time and time again, security and confidentiality remains the number one concern of potential LPO clients it is eminently sensible to follow the rigorous standards set by HIPAA, Gramm-Leach-Bliley and other legislative guidance, when outsourcing client confidential legal information overseas.
On a separate point I also attended last night’s IAOP San Francisco Chapter meeting hosted and chaired by Stephen Johnson of Kirkland and Ellis LLP. The panel discussed Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and its impact on outsourcing for both healthcare and non-healthcare companies. Eminent panel speakers in the outsourcing field included Devin Gensch and Christopher Long from Blue Shield of California and Rajib Arjun and Preetham Peter from PricewaterhouseCoopers. HIPAA governs the collection, use and disclosure of protected health information (“PHI”) by covered entities and also provides stipulations as to how covered entities must secure minimum contract terms with third parties who handle PHI on their behalf.
The LPO industry has to a certain extent mimicked the checks and balances associated with both HIPAA compliance and other relevant health information related laws including, Gramm-Leach-Bliley, and the California Medical Information Act. Often times I criticize LPOs for simply picking up the baton of the BPO and ITO worlds. However, given that time and time again, security and confidentiality remains the number one concern of potential LPO clients it is eminently sensible to follow the rigorous standards set by HIPAA, Gramm-Leach-Bliley and other legislative guidance, when outsourcing client confidential legal information overseas.
posted by Mark Ross at
12:46 PM
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